E-Signature Built Into Your CRM: Inside Candango's Document Builder

A Builder-First Signing Experience, Not a Modal

Every signable document in Candango opens in a real, deal-scoped builder — blank canvas, a saved template, or an uploaded PDF — edited and sent from inside the deal itself, never from a quick popup. That matters because the documents that actually need signatures — proposals, agreements, scope changes — usually need a real edit first, not just an upload-and-send.

One Status-Filtered View: Drafts, Awaiting, Signed, Declined, Voided

Every document a deal has ever touched lives in one grid, filterable by status, with first-page previews and signer history at a glance. A draft card reopens the builder; a sent card opens the live PDF. No hunting across tabs to find where a document landed.

Multi-Signer, With Real Rules

Sending to a second signer — the deal owner, or someone else on the account — is a single switch, not a separate workflow. Once a document is signed, it is immutable. Voiding cancels it with the signing provider and keeps a permanent voided record; deleting a draft is restricted to admins, so a half-finished document cannot quietly disappear.

Self-Hosted Signing Infrastructure, Not a Per-Envelope Vendor

Under the hood, Candango's e-signature runs on Documenso, a self-hosted, API-first signing engine — chosen specifically because it has no per-envelope fee and no vendor lock-in. Generated documents render to PDF through Gotenberg, our internal HTML-to-PDF service, so a document built visually in Candango becomes a real, signable file without leaving the platform.

What This Means If You're Evaluating a CRM

If your CRM sends you to a separate signing tool, you are paying twice — once for the CRM, once for signatures — and maintaining two systems that were never built to agree with each other. Built-in, deal-scoped signing is one of the clearest examples of what a custom-built system designed around your actual workflow looks like, versus one assembled from someone else's parts. For businesses in West Palm Beach closing deals that involve a signature step, that difference shows up every single time a contract goes out.